Concierge security combines front-of-house reception with professional, SIA-licensed security cover — built for residential blocks, managed office buildings, and mixed-use developments across London. Our concierge officers manage access control, visitor logging, parcel handling and day-to-day resident or tenant queries, while maintaining a visible security presence that deters incidents before they happen.

We work directly with property management companies and residents' associations across London to provide reliable, vetted, BS7858-compliant concierge teams — with consistent staffing, clear reporting, and a single point of contact for your building manager.

What's included

Access control and visitor management at the front desk or building entrance
Visitor logging and parcel/deliveries handling
Regular patrols of common areas, car parks and grounds
Digital incident reporting, shared with your building manager
Handover and coordination with CCTV monitoring where installed

Built for property managers

We know what property managers and residents' associations actually need: consistent staffing so residents see familiar faces, clear digital incident reports instead of paperwork, a dedicated account manager for your building, and flexible contract terms that fit your service charge budget.

SIA licensing and vetting

Every concierge officer we place is SIA-licensed and vetted to BS7858 standard, the British security industry's screening benchmark. That means verified employment history, identity and right-to-work checks, and criminal record screening before anyone is placed on your site — so you can be confident in who is representing your building.